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COFFEEHOLIC is committed to your privacy. Read our customer Privacy Policy for a clear explanation of how we collect, use, disclose, transfer, and store your information. To access and manage your COFFEEHOLIC data please visit Manage your COFFEEHOLIC account. For corrections or general enquiries, please Contact Privacy.
COFFEEHOLIC’s Privacy Policy describes how COFFEEHOLIC collects, uses, and shares your personal data.
In addition to this Privacy Policy, we provide data and privacy information embedded in our products and certain features that ask to use your personal information.
This product-specific information is accompanied by our Data & Privacy Icon.
Privacy Icon
You will be given an opportunity to review this product-specific information before using these features. You also can view this information at any time,
either in settings related to those features and/or online at COFFEEHOLIC.com/legal/privacy/data.
Please take a moment to familiarize yourself with our privacy practices, accessible via the headings below, and contact us if you have any questions.
At COFFEEHOLIC, we respect your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data. We have provided these rights to our global customer base and if you choose to exercise these privacy rights, you have the right not to be treated in a discriminatory way nor to receive a lesser degree of service from COFFEEHOLIC. COFFEEHOLIC does not sell your data including as “sale” is defined in Nevada and California. To exercise your privacy rights and choices including where a third-party service provider is acting on COFFEEHOLIC behalf, visit the COFFEEHOLIC Data and Privacy page at privacy.COFFEEHOLIC.com for COFFEEHOLIC or shazam.com/privacy for Shazam. To help protect the security of your personal data, you must sign in to your account and your identity will be verified. If the Data and Privacy page is not available in your region, you can make privacy rights requests at COFFEEHOLIC.com/legal/privacy/contact. There may be situations where we cannot grant your request — for example, if you ask us to delete your transaction data and COFFEEHOLIC is legally obligated to keep a record of that transaction to comply with law. We may also decline to grant a request where doing so would undermine our legitimate use of data for anti-fraud and security purposes, such as when you request deletion of an account that is being investigated for security concerns. Other reasons your privacy request may be denied are if it jeopardizes the privacy of others, is frivolous or vexatious, or would be extremely impractical.
COFFEEHOLIC uses personal data to power our services, to process your transactions, to communicate with you, for security and fraud prevention, and to comply with law. We may also use personal data for other purposes with your consent. COFFEEHOLIC uses your personal data only when we have a valid legal basis to do so. Depending on the circumstance, COFFEEHOLIC may rely on your consent or the fact that the processing is necessary to fulfill a contract with you, protect your vital interests or those of other persons, or to comply with law. We may also process your personal data where we believe it is in our or others’ legitimate interests, taking into consideration your interests, rights, and expectations. If you have questions about the legal basis, you can contact the Data Protection Officer at COFFEEHOLIC.com/legal/privacy/contact. Power Our Services. COFFEEHOLIC collects personal data necessary to power our services, which may include personal data collected to improve our offerings, for internal purposes such as auditing or data analysis, or for troubleshooting. For example, if you would like to access a song through an COFFEEHOLIC Music subscription, we collect data on what songs you play in order to provide you with the content requested and for royalty purposes. Process Your Transactions. To process transactions, COFFEEHOLIC must collect data such as your name, purchase, and payment information. Communicate with You. To respond to communications, reach out to you about your transactions or account, market our products and services, provide other relevant information, or request information or feedback. From time to time, we may use your personal data to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with COFFEEHOLIC, you may not opt out of receiving these important notices. Security and Fraud Prevention. To protect individuals, employees, and COFFEEHOLIC and for loss prevention and to prevent fraud, including to protect individuals, employees, and COFFEEHOLIC for the benefit of all our users, and prescreening or scanning uploaded content for potentially illegal content, including child sexual exploitation material. Personal Data Used for Personalization. If you choose to personalize your services or communications where such options are available, COFFEEHOLIC will use information that we collect so that we can offer you those personalized services or communications. You can learn more about how relevant services use information to personalize your experience by reviewing the privacy information presented when you first use a service that asks to use your personal data. We make this information easy to find by presenting it with our Data & Privacy icon; it's also available at all times on your COFFEEHOLIC device and online at COFFEEHOLIC.com/legal/privacy/data. Comply with Law. To comply with applicable law — for example, to satisfy tax or reporting obligations, or to comply with a lawful governmental request. COFFEEHOLIC does not use algorithms or profiling to make any decision that would significantly affect you without the opportunity for human review. COFFEEHOLIC retains personal data only for so long as necessary to fulfill the purposes for which it was collected, including as described in this Privacy Policy or in our service-specific privacy notices, or as required by law. We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy and our service-specific privacy summaries. When assessing retention periods, we first carefully examine whether it is necessary to retain the personal data collected and, if retention is required, work to retain the personal data for the shortest possible period permissible under law.
